Web, iOS & Android

Professional Event Ticket Scanning.

Scan Manager is the all-in-one ticket scanning platform built for event professionals. Manage events from the web, scan tickets on any device — fully offline-capable with real-time sync. Track every scan attempt, monitor door staff performance, and get live analytics. Native iOS & Android apps now live.

11+
Barcode formats
100%
Offline capable
10s
Auto-sync interval
Download on the App Store Get it on Google Play
Reads every major format, all at once
QR Code Code-128 Code-39 Code-93 EAN-13 EAN-8 UPC-A UPC-E Aztec Data Matrix PDF417
Core features

Why promoters choose Scan Manager.

Six things that matter when the doors open — and we nail every one.

Instant QR & Barcode Scanning

Point, scan, done. Camera-based scanning with a live viewfinder supports QR codes, Code-128, EAN-13, and 8 other formats — all at the same time, no setup required.

ADMIT

Fully Offline-First

No Wi-Fi? No problem. Every check-in saves locally and syncs the moment you're back online. Zero data loss, zero stress.

Queued locally
0 lost

Event Management Dashboard

Create events, set venues, manage capacity, and track progress — all from a clean web dashboard your team will actually enjoy using.

Events12
Tickets4,812
Checked in78%

Bulk Ticket Import

Drag in a CSV or spreadsheet — columns are detected automatically and duplicates are caught before they hit the system. Ready to scan in seconds.

NameBarcodeType
Jane SmithTKT-124VIP
Jane SmithTKT-124VIP
Tom HughesTKT-125GA

Real-time Analytics

See who's arriving, when, and how fast. Live timeline charts, scan outcome breakdowns, peak window analysis, and printable reports — all updating as it happens.

Multi-role Access Control

Admin, Promoter, and Door Staff roles — each with scoped permissions. Staff see only the scanner. Promoter admins manage their own events, tickets, and team.

Admin Promoter Door Staff
Built for real doors

The details that keep queues moving.

Designed with door teams at real venues — for the moments a spreadsheet and a torch won't cut it.

Zones & areas

Split a venue into zones with their own capacity and ticket-type rules. Scan into the right area and anyone without access is turned away.

Device handover

Swap staff mid-shift without logging out. A PIN-protected handover keeps the device locked to your account while the next person picks up.

Door staff performance

See who's scanning, how fast, and on which event. Spot the busy door before the queue reaches the street.

Every attempt audited

Valid, duplicate, unknown and refused scans are all logged with time, device and staff member — a full trail for every disputed entry.

Simple by design

Up and scanning in minutes.

No IT department required. No training manuals. Your team can be scanning before the doors open.

Create Your Event

Sign up, start your free trial, and create your first event in under a minute. Set the venue, date, and capacity — or pull it in from your ticketing platform via API.

Import Your Guest List

Drag in a spreadsheet — columns are auto-detected and dupes are caught. Or connect your ticketing platform and let the tickets flow in automatically.

Invite Your Team

Send an email invite, they set a password, and they're in. Each staff member gets a dedicated scanner view scoped to their events — nothing more, nothing less.

Open the Doors

Pick an event, point the camera, and go. Every scan is logged. You see it all live from the dashboard — who's in, how fast, and who's scanning.

The door app

An app your door team will actually enjoy.

Native on iOS and Android, designed for dark venues, cold hands and long queues. Here's the real thing.

Events Screen

All your events, always accessible.

Browse your full event schedule at a glance. Each event card shows the date, venue, and cached ticket count so you know exactly what to expect before scanning begins.

  • Happening now, first. Tonight's event opens front and centre with a live check-in count — no hunting through tabs.
  • Live search — filter events by name, venue, or promoter instantly from the search bar.
  • Sync status — see online/offline state and pending check-ins at a glance.
  • Offline fallback — if the network drops, previously loaded events are shown from local cache automatically.
Scanner

ADMIT, CHECK or DENIED. Readable at arm's length.

Every scan floods the screen with one unmistakable verdict — green to admit, amber to check, red to deny — with the guest's name and a distinct chime and haptic for each.

  • Big camera, clear frame. A generous viewfinder with a scan guide that turns green on a read.
  • Duplicates explained. A re-used ticket shows who it belongs to and when it was first checked in.
  • Live progress. Checked-in count, percentage and recent scans update with every guest.
Search & manual check-in

Phone died? Check them in by name.

Search by name, email, order reference or ticket ID and check guests in with one tap. The row updates instantly and a slim banner confirms it — no full-screen interruption, so the next guest is ready straight away.

  • One-tap check-in straight from the results list.
  • Already in? Each result shows when that guest was checked in.
  • Manual entry for barcodes that won't scan.
Ticket types

Separate lanes from one event.

Choose which ticket types each device accepts — VIP on one door, general admission on another. Every type is on by default, and anything switched off is refused on that device with a clear “Type Not Accepted”.

  • Per device, per event — remembered on the device and never affects other staff.
  • Live counts of checked-in guests for every type.
  • Always obvious — an amber cue on the scanner whenever a device is filtering.
Settings & Preferences

Set it up your way.

Every venue is different. Scan Manager adapts to your environment — whether you need silence in a theatre or maximum vibration at a festival.

  • Sound on/off — plays distinct chimes for valid, duplicate, and invalid tickets. Fully silenceable for quiet venues.
  • Haptics on/off — medium impact for success, heavy for duplicates and errors. Toggle independently from sound.
  • Keep screen awake — prevents the device screen from sleeping mid-event so staff never have to unlock mid-queue.
  • Result display time — choose 1s, 3s, or 5s for how long the scan result overlay stays visible. All settings persist across sessions.
Offline-first architecture

No signal? Keep scanning.

Scan Manager stores everything locally. When the network goes down, scanning continues without interruption. Nothing is lost.

Tickets downloaded on event select

All tickets for an event are cached to local SQLite storage the moment you open it — indexed for instant O(1) lookup.

Check-ins queued locally

When offline, each check-in is saved to a pending queue with a timestamp. The “Pending Sync” counter keeps staff aware of how many are waiting.

Auto-synced on reconnection

The moment connectivity returns, all pending check-ins are uploaded in a batch. The app also syncs every 10 seconds when online to stay up to date.

Optimistic updates

Tickets are marked as used immediately on the device — no waiting for a server round-trip. Scanning stays under 200ms even on the slowest networks.

Duplicate detection

Already-scanned tickets are tracked in local memory. Duplicates are caught instantly — even offline — before ever reaching the server.

Batch sync — up to 300 at once

When reconnecting after a large offline session, all pending check-ins are uploaded together in a single efficient batch request.

Enterprise feature

Connect your ticketing platform directly.

Our REST API lets your existing ticketing software push events and tickets straight into Scan Manager. No manual exports, no CSV uploads — your guest list is live the moment a ticket is sold.

Push events & tickets automatically

Create events and sync entire guest lists in a single API call. Tickets are immediately available to your door team — no waiting, no manual steps.

Real-time updates

Add or remove individual tickets as customers purchase or request refunds. Changes are reflected instantly across every scanner on the door.

Secure API key authentication

Generate, rotate, and revoke API keys from your dashboard. Every request is scoped to your account with per-minute rate limiting built in.

Simple JSON — works with anything

Standard REST endpoints over HTTPS. If your platform can make an HTTP request, it can integrate with us — no SDKs or proprietary formats required.

POST /api/integration/events
POST /api/integration/events
X-Api-Key: sk_live_••••••••
X-Api-Email: you@yourplatform.com
{
"name": "Summer Festival 2026",
"date": "2026-08-15 18:00:00",
"venue": "Brixton Academy, London",
"tickets": [
{ "barcode": "TKT-00124-A", "name": "Jane Smith" },
{ "barcode": "TKT-00125-A", "name": "Tom Hughes" }
]
}
● 201 Created
{ "event_id": 4821, "tickets_created": 2, "status": "ready_to_scan" }

Full reference in our developer documentation

Hardware scanner hire

Need scanners for your event? Hire them from us.

We offer scanner hire for events and venues. If you are hiring scanners for more than 24 hours, a platform subscription is not required.

Simple enquiry process

Email us with your event date, quantity needed, and location. We will confirm options and turnaround quickly.

No subscription for 24h+ hires

For scanner hire bookings longer than 24 hours, subscription is not needed.

Important notes

Delivery costs apply and all hire requests are subject to availability.

What to include in your email

Event name, event date(s), scanner quantity, venue postcode, and preferred delivery window.

Fast confirmations

We will confirm hire availability, pricing, and delivery options based on your event schedule.

Pricing

Ready to stop worrying about the door?

Start scanning in minutes, not days. 7-day free trial on every plan — no credit card needed.

Starter
£9.99/mo

Perfect for small events and getting started.

Start Free Trial
  • Up to 3 events
  • 500 tickets per event
  • 2 door users
  • iOS & Android apps, offline sync
  • REST API access
  • Webhooks
  • Custom branding
  • Advanced analytics
  • Priority support
Most Popular
Professional
£29.99/mo

Unlimited events, tickets, and scanners for growing promoters.

Start Free Trial
  • Unlimited events
  • Unlimited tickets
  • Unlimited door users
  • iOS & Android apps, offline sync
  • REST API access
  • Webhooks
  • Custom branding
  • Advanced analytics
  • Priority support
Enterprise
£59.99/mo

Everything in Professional plus REST API access, webhooks, custom branding, and priority support.

Start Free Trial
  • Unlimited events
  • Unlimited tickets
  • Unlimited door users
  • iOS & Android apps, offline sync
  • REST API access
  • Webhooks
  • Custom branding
  • Advanced analytics
  • Priority support

All prices in GBP. 7-day free trial on every plan, cancel anytime. Hiring scanners for 24h+? No subscription needed

FAQ

Questions, answered.

Does it really work without internet?
Yes. When staff open an event, every ticket is downloaded to the device. Scanning, duplicate detection and check-ins all happen on the device, and each check-in is queued with a timestamp. The moment the connection returns, the queue uploads in one batch, so nothing is lost.
Which barcode formats can it scan?
QR codes, Code-128, Code-39, Code-93, EAN-13, EAN-8, UPC-A, UPC-E, Aztec, Data Matrix and PDF417, all at the same time with no setup. If your ticketing platform prints it, Scan Manager can almost certainly read it.
Can my team use their own phones?
Yes. The Scan Manager app is free to download on the App Store and Google Play. Staff log in with the invite you send them and only see the scanner for the events you have given them. Need dedicated hardware? We hire scanners too.
How do I get my guest list in?
Drag in a CSV or spreadsheet (CSV, XLSX, XLS and ODS) and the columns are detected automatically, with duplicates caught before import. You can also add tickets by hand, or push them straight from your ticketing platform with the REST API on the Enterprise plan.
What happens if a ticket is used twice?
The second scan shows an amber CHECK verdict with the name on the ticket and the time it was first checked in. It is caught on the device straight away, even offline, and every attempt is logged so you can review it later.
Can different doors accept different tickets?
Yes. Each device can choose which ticket types it accepts for an event (VIP on one door, general admission on another), and zones let you control access to areas within the venue. Tickets that are not accepted are refused with a clear message.
Is there a free trial?
Every plan includes a 7-day free trial with no credit card needed. Create an event, import tickets and scan on the door before you pay a penny.
Do I need a subscription to hire scanners?
Not for hires longer than 24 hours. Email us with your event date, quantity and location and we will confirm availability, pricing and delivery. Delivery costs apply and all hires are subject to availability.
Doors open soon?

Your next event, sorted.

Create an event, import your guest list and have your team scanning tonight. 7-day free trial, no credit card needed.

Download on the App Store Get it on Google Play